MM User Manual

4.1 How to use eLodge - Online Applications

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Migration Manager has the ability to interact with the Department immi Account as well as other online application sites such as Skills Select, AFP, VETASSESS, etc to help users complete online applications. Through the use of Migration Manager eLodge system, Migration Manager can speed up the filling out of online applications by opening the site's portal through the user's installed Chrome browser and then auto filling the various online application fields with information held within Migration Manager.

IMPORTANT NOTICE: It is the responsibility of all users to ensure that any application that they complete or lodge has been filled out correctly. You should always proof read / check an application before sending it to a client or lodging with the with the relevant authority to ensure all of the necessary details have been completed correctly. Also note that Migration Manager's ability to populate fields is only as good as the quality of the data recorded in the system.

1. Open the Matter

To prepare an application, you must first open the relevant Migrant Matter.  Select the Matters button on the Main Toolbar and select your Matter.

2. Select eLodge

Once the Matter is open, select the 'eLodge' button from the Main Toolbar, then select the sub-option 'eLodge'.

The eLodge window will now appear.

3. Confirm Matter selection

eLodge will default to the Matter you opened, confirm this is the correct Matter.  You can select other Matters on this Client File if required.

4. Select the Application Type

From the Application Type dropdown, select the type of application you wish to undertake. In order to prepare an online Visa application, choose 'Visa Application'.

5. Select the sub-type of application you want to prepare

From the eLodge Sub-Type dropdown, select the type of visa application you wish to prepare using the eLodge system.

6. Click Start New

Click the 'Start New' button to proceed.

7. Acknowledge and Accept your responsibilities and the End User Agreement

It is the responsibility of all users to ensure that any application that they complete or lodge has been filled out correctly. You should always proof read / check an application before sending it to a client or lodging with the Department to ensure all of the necessary details have been completed correctly. Also note that Migration Manager's ability to populate fields is only as good as the quality of the data recorded in the system. herefore you should check everything carefully.   A copy of the current End User Agreement can be obtained by clicking here: End User Agreement.

When you are ready to proceed, click OK.

8. Confirm Window Size and Zoom Level

For eLodge to accurately find and populate fields, it is important you do not change the Window Size or Zoom Level once you start populating.  Once you have confirmed your settings, click OK.

9. Login to ImmiAccount

eLodge will open Google Chrome to the relevant site at the login screen.  Select the user you wish to Logon As, then click 'Fill & Login'.

If you have not previously entered your ImmiAccount login details, Click More, then New Logon.

Here you can now enter your new Account Logon Username and Logon Password. You can also set who you would like to have access to use this login, and if you would like make this your default login details for this site.

10. Proceed through any Information pages

To proceed, click Process.

11. Proceed through the Applications page

You will now be taken to your ImmiAccount list of applications page. To proceed, click Process on the eLodge toolbar.

Important: Do not click any of the buttons on the page. Use the eLodge toolbar to proceed.

12. Commence filling out the Application

The eLodge System will now select the type of application and proceed to the first page. Once it arrives that the first page you use the eLodge toolbar to process and complete each page. Once you click Process, the eLodge toolbar will enter data into the various fields. The process bar will go fully green once it is complete and then state 'Processing Finished', at which point you can manually type in any remaining fields.

Note: the eLodge system can only fill a field if the data is held within the program. If a field does not fill please check that the information has actually be recorded in the program.

13. Move to the Next Page

After the system has finished completing a page, review it to make sure that all of the content has been completed. If there is missing information you can manually type the required information. Once complete, you can move to the next page by clicking the 'Next' button on the eLodge toolbar. The eLodge system will then proceed to the next page of the application.

14. Continue Processing each page

Continue to fill in the remainder of the application remembering to always click the 'Process' button on each page, followed by the 'Next' button.

Note:  You should click Process  on every page that you come to, even if there are no fields to complete as Migration Manager will assess each page and will on certain pages record important information back to the system such as the TRN, which is saved to the Matter tab.

If you answer a question that has multiple entries to be added, the Smart Filler should tell you how many have been inserted. To ensure that you do not miss any entries make sure you always click 'Process' whenever you come to or a returned to a multi entry page / section.

15. Review and Print the Application

When you reach the summary page of the application, it is strongly recommended that you review what has been completed and make any necessary amendments. Again, it is your responsibility of ensure that any application that you complete or lodge has been filled out correctly. You should always proof read / check an application before sending it to a client or lodging with the Department to ensure all of the necessary details have been completed correctly. We also recommend that you print a copy of the application by clicking the 'Print' button on the web page.

Note:  eLodge helps populate and navigate through the Online Application.  It will not automatically Save or Submit the Application for you.  We recommend you periodically click the Save button on the application pages to save your application's progress, and always remember to click Save before you leave an incomplete application.

16. Submit the Application

Once you reach the Submit page for the application, Migration Manager ceases to be involved in the process. Migration Manager is not involved in lodging the application, recording payment details or uploading documents. From this point forward you must enter all information manually.

17. Close the eLodge toolbar

When you have finished with eLodge, you must close both the web page and the Smart Filler tool. Do Not start another eLodge application without first closing these windows. Any new eLodge must be started from within Migration Manager in order for eLodge toolbar to work.

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